We are looking for a confident, energetic, and target-oriented Immigration Telecaller to join our Immigration & Overseas Education team. The candidate will be responsible for connecting with prospective students/clients, understanding their requirements, explaining our services, and generating counselling appointments.
- Key Responsibilities
- Make outbound calls to new and existing leads and handle incoming enquiries.
- Understand clients’ requirements related to study abroad, immigration, work permits, and overseas opportunities.
- Qualify leads based on eligibility, interest, budget, and timeline.
- Explain company services clearly and professionally.
- Conduct regular follow-ups through calls and WhatsApp.
- Schedule appointments with immigration/education counsellors.
- Maintain accurate lead information and follow-up records in CRM/Google Sheets.
- Handle basic objections and customer queries professionally.
- Achieve assigned daily calling, appointment, and monthly conversion targets.
- Coordinate with counsellors and the sales team to improve lead conversion.
- Requirements
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- Excellent English and Hindi communication skills; Punjabi is an advantage.
- Confident personality with good convincing and interpersonal skills.
- Solid follow-up and sales skills.
- Basic computer/CRM knowledge.
- 0–2 years of telecalling, telesales, education, or immigration experience preferred.
- Freshers with excellent communication and a positive attitude can apply.