- Make outbound calls to prospective students from provided leads and databases.
- Handle incoming enquiries regarding courses, admissions, fees, scholarships, eligibility, duration, and career opportunities.
- Understand students' educational backgrounds, career goals, and requirements.
- Provide appropriate course recommendations based on the student's needs.
- Explain course benefits, curriculum, career prospects, admission process, and payment options.
- Follow up regularly with interested prospects through calls, WhatsApp, SMS, or email.
- Convert qualified leads into admissions by effectively handling objections and queries.
- Maintain accurate records of calls, follow-ups, lead status, and admissions in the CRM.
- Achieve daily, weekly, and monthly calling and admission/conversion targets.




- Build strong relationships with prospective students and parents.
- Coordinate with the counselling, academic, and operations teams to ensure a smooth admission process.
- Maintain a qualified and positive communication style during every interaction.
- Track and follow up on pending applications, fee payments, documentation, and admission formalities.
- Stay updated about the institute's courses, programs, scholarships, offers, and admission policies.

Provide regular reports on lead status, conversions, follow-ups, and sales performance to the reporting manager.

📌 Telesales Executive (Hooghly)
🏢 ICA Eduskills
📍 Hooghly