Customer Support Executive (Bengaluru)

Customer Support Executive (Bengaluru)

17 Aug
|
Salonee Silks N Cottons
|
Bengaluru

17 Aug

Salonee Silks N Cottons

Bengaluru

Position open : CSR/Receptionist

Work Experience : More than 2 years

Qualification: Minimum 12th Pass or Equivalent

Salary : 20000/PM to 25000/PM

Work Location: Commercial Street Shivaji Nagar, Bangalore

Gender Required: Male/Female

Languages Should be known: English, Kannada, Tamil, Telugu and Hindi

Job Description:

- Make Inbound calls to potential customers and cold calls to existing customers
- Whatsapp Sales Management
- Explain the features, perks, and pricing of products or services
- Resolve customer complaints, concerns, and feedback
- Maintain positive relationships with customers
- Keep accurate records of calls, queries, responses, and resolutions
- Adhere to organizational guidelines and communication scripts
- Generate Leads or Sales, depending on the target of the Company

Skills

- Excellent communication skills
- Problem-solving skills
- Persuasiveness
- Patience
- Basic computer skills

📌 Customer Support Executive (Bengaluru)
🏢 Salonee Silks N Cottons
📍 Bengaluru

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