Job Description

We are seeking a AGM Operations for a leading furnishing brand.

Job Profile:

Manage and troubleshoot day-to-day business operations across the complete order lifecycle, including:

Purchase Order (PO) generation

DDE processing

Goods Receipt Note (GRN)

Stock updates in the Dealer Portal

Sales Order processing

Customer Care (CC) operations

Warehouse (WH) operations

Dispatch execution

E-Invoicing

Work closely with Warehouse Operations and Customer Care teams to ensure seamless daily operations.

Ensure adherence to defined processes and system policies.

Identify operational gaps and recommend process improvements to enhance efficiency and customer experience.

Coordinate with the SAP and Infinity development teams for system enhancements and current feature implementations.

Define project scope and business requirements.

Finalize business logic in consultation with stakeholders.

Manage implementation, testing, and user acceptance.

Ensure smooth deployment and stable transition into the production environment.

Manage master data for Fabric,



Rugs, and Bedding businesses.

Maintain Customer Master, including pricing and discount structures.

Create and maintain Material Master records.

Maintain Domestic and Export Price Masters.

Manage product listings and content updates for the website, including Fabric and Store categories.

Ensure product information is accurate, complete, and up to date.

Coordinate with external vendors for fabric flat-shot photography required for the website and dealer portals.

Ensure timely availability of high-quality product images.

Coordinate with courier service partners to ensure smooth logistics operations and uninterrupted invoice generation.

Resolve operational issues related to shipping and dispatch.

Coordinate with payment gateway partners to ensure seamless online payment processing.

Troubleshoot payment-related issues and ensure timely resolution.

Maintain and manage master data across the Dealer

📌 Production Planning Manager (Mumbai)
🏢 Leadership Talent Hunters
📍 Mumbai