Job Purpose To drive improvements in productivity and collaboration across Sage through the use of technology. We champion the adoption of Microsoft, Atlassian and AI solutions, including tools such as Jira, JSM & Confluence. Our mission is to promote both recent and established tools, guiding best practices and encouraging innovative technical problem-solving to address internal customer challenges. We work as part of a collaborative team environment, actively contributing to team objectives and key results. We need to keep aware of updates and changes in the Atlassian suite and proactively sharing relevant information and insights within the wider Atlassian community. By sharing knowledge, upskilling teams, and leveraging our expertise with Atlassian and AI technologies, we empower others to resolve issues independently. Through coaching, enablement, and fostering a culture of continuous learning, we aim to deliver real, quantifiable value to Sage. Key Accountabilities The key accountabilities for this role are to:
A detailed technical understanding of the Atlassian suite and the ability to leverage the tools to drive improvements to maximize efficiencies and collaboration across teams using the technology. Technical evangelist for Atlassian products with a passion for co-creating technical solutions with internal customers. Driving alignment and standardization, with a global first approach. Collaborate with stakeholders in supporting productivity through adhoc solution development, direct engagement, and partnerships. Technically direct the governance, architecture and the standard best practice use of Atlassian toolsets. Build relationships with key members of other core business functions and Technology teams, to influence the correct use of Atlassian with a focus on Jira, supporting knowledge transfer and training of the applications. Provide expert guidance on Jira and Confluence best practices, including site architecture, content management, and user permissi