An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. This role requires Works collaboratively in a multi-disciplinary team environment; Establishes and maintains professional networks with subject matter experts. This roles requires to track & maintain business profitability by ensuring all metrics are in control so as to achieve the business target.
Duties And Responsibilities
PRINCIPAL ACCOUNTABILITIES
(Accountabilities associated with the job)
- All system enhancement, design, development, testing and roll out with the help of various stake holders i.e. COE, IT, Ops etc.
- Delivery of volume from service channels – cashier & call center service.
- Delivery of volume from new identified channels like digital, CIBIL watch.
- Daily system / process support to sales team.
- Daily business MIS preparation and roll out.
- Monthly incentive calculation and roll out.
- Contest calculation and roll out.
- Liaise with HR team for various activities like R&R;, Auto Promotion, IJP roll out, annual and mid-year PMs closure etc.
- Track and Manage On roll & Off roll headcount and productivity.
- Liaise with Risk team for Offer generation, policy changes etc.
- Classroom Training & Training over call for any recent enhancement, changes in product / processes.
- Allocation of monthly offer base to sales / call center team.
- Conducting various business meet like ZSM / RSM meet / Contest based trips.
- Managing portfolio metrics: ensuring collection of early delinquent cases and tracking of EWS location management.
- Managing various vendors: ensuring timely onboarding, calculation of payout etc.
- Monthly inputs for SMT reporting and Deck preparation.
- Annual inputs for LRS & AOP Deck preparation.
- MAJOR CHALLENGES
(Challenges faced on an on-going basis in carr
📌 Manager - Business Loans - Indirect East (Bhubaneswar)
🏢 Bajaj Finserv Health
📍 Bhubaneswar
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