Planisware Enterprise Administration & Production Support
- Minimum 3+ years of hands-on experience in Planisware Enterprise (PPM).
- Strong expertise in Planisware administration, configuration, and production support.
- Experience in troubleshooting incidents, defect analysis, and issue resolution.
SQL Queries & Database Analysis
- Minimum 1+ year of experience.
- Ability to write complex SQL queries and perform database analysis.
- Experience in data validation, troubleshooting, and reporting support.
Power BI
- Minimum 1+ year of experience.
- Ability to create dashboards, reports, and data visualizations.
- Experience in integrating data from multiple sources.
ServiceNow
- Strong working knowledge with a skill rating of 4/5 or above.
- Experience in incident, problem, and change management processes.
JavaScript, HTML, CSS
- Working knowledge of front-end technologies.
- Ability to understand and support UI customizations.
C# / .NET
- Valuable understanding of C#/.NET concepts.
- Ability to support integrations, automation, and application troubleshooting.
Key Responsibilities
- Administer and support Planisware Enterprise platform.
- Configure workflows, business rules, and system settings.
- Develop and maintain Planisware Formula Language scripts.
- Provide L2/L3 production support and incident management.
- Analyze application and database issues using SQL.
- Create and maintain Power BI reports and dashboards.
- Manage tickets and service requests through ServiceNow.
- Collaborate with cross-functional teams for enha