OTA Pricing Controls, RevPAR Performance, Pricing & Reservations Specialist
Location: Fully Remote
Employment Type: Permanent, Full time
Schedule: Pacific Standard Times
Reports to: Additional General Manager
Compensation: Annual performance bonus
Cover letter needed: Yes
Position Summary
We are seeking an experienced and highly accurate and trustworthy professional to join our team.
The specialist will monitor OTA Pricing and report pricing 5 times daily, manage ADR, hotel transactions, audit refunds and adjustments, verify reservation rates, implement approved room-price changes, and support reservation sales. The specialist will also adjust prices. This is a hybrid hotel revenue and operations, financial-control, and sales-support position—not a traditional accountant or senior revenue-manager role.
Primary Responsibilities PMS Transaction Monitoring
- Review daily PMS reports for refunds, rebates, discounts, voids, corrections, write-offs, and manual adjustments.
- Confirm that every refund and adjustment has a legitimate reason, supporting documentation,
and required approval.
- Identify duplicate refunds, unusual transactions, unauthorized discounts, unexplained rate reductions, and missing charges.
- Review guest folios for incorrect rates, taxes, payments, balances, and transaction postings.
- Compare PMS activity with payment-processor and credit-card settlement reports when required.
- Maintain an audit trail showing the transaction, employee, amount, reason, approval status, and corrective action.
- Immediately escalate suspected fraud, unauthorized activity, or significant discrepancies.
Reservation and Rate Review
- Review new and modified reservations for correct room type, rate plan, dates, discounts, taxes, and payment instructions.
- Verify weekly, monthly, corporate, promotional, OTA, and direct-booking rates.
- Identify reservations priced below approved limits or outside authorized rate plans.
- Monitor occupancy, booking pace, cancellatio
📌 Experieinced Ota Pricing, Revenue and Reservation Specialist (India)
🏢 Hotel
📍 India