Key Responsibilities
- Manage end-to-end claims for General Insurance (Non-Motor) products from claim
intimation to final settlement.
- Handle claims related to Fire, Marine, Property, Engineering, Liability, SME and
other Non-Motor insurance products.
- Coordinate with insurance companies, surveyors, loss assessors, TPAs and clients
for smooth and timely claim settlement.
- Review claim documents, policy coverage, deductions, repudiations and settlement terms.
- Follow up with insurers on pending claims, approvals, queries and settlements.
- Handle complex, disputed and escalated claims and work towards appropriate resolution.
- Assist clients with claim documentation, procedures and regular claim status updates.
- Analyse claims trends, delays and rejection patterns and suggest process improvements.
- Maintain proper claim records and ensure adherence to policy terms and regulatory
requirements.
- Guide and manage the claims team and ensure timely resolution of claims.
Key Skills
- Strong knowledge of General Insurance (Non-Motor) claims.
- Good understanding of Fire, Marine, Property, Engineering, Liability & SME insurance.
- Strong coordination, negotiation and follow-up skills.
- Excellent client servicing and problem-solving abilities.
- Experience in handling escalated and high-value claims.
- Experience in an Insurance Broking Firm / General Insurance Company preferred.
Pay: Up to ₹600,000.00 per year
Perks:
- Provident Fund
Application Question(s):
- In which insurance product do you have claim experience?
- What is your notice period?
- What is your current CTC?
- What is your expected CTC?
- Where do you stay in Mumbai ?
- Are you comfortable for Kandivali location?