Company Name: Pilgrim India
Location: Mumbai (Marol Naka)
Working Days: 6 Days (Rotational Week Offs)
Timings: 10:00 AM - 7:00 PM (Fixed Hours)
Joining: Immediate joiners only
Batch Joining Date: 6th September 2026
Job Title: Associate - Customer Support (Chat Process)
Key Responsibilities:
- Respond promptly to customer queries.
- Resolve customer queries and complaints in a professional manner
- Maintain accurate records of customer interactions
- Provide clear and accurate product/service information
- Escalate complex issues to the appropriate department
Requirements:
- Experience: 6 months to 5 years in online sales or customer support (preferred but not mandatory)
- Excellent speaking and writing skills are required
- Graduation preferred (not mandatory)
- Strong communication and interpersonal skills
- Basic computer knowledge
- Positive problem-solving ability and patience
Objective:
To ensure high levels of customer satisfaction and build strong, long-term customer relationships.
How to Apply:
Thanks & Regards,
Nadiya Shaikh
HR - Pilgrim
Pay: ₹20,000.00 - ₹33,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Application Question(s):
- What is your current monthly salary?
- This is an immediate hiring. Will you be able to join by 6th September 2026
Location:
- Mumbai, Maharashtra (required)
Work Location: In person
📌 Customer Support Associate (Mumbai)
🏢 Pilgrim India
📍 Mumbai
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