Job Description

Job Description

The Application Support Engineer – CSD Division will be responsible for providing technical and application support for Agilent's Chemistries and Supplies Division (CSD) portfolio, including chromatography columns, sample preparation products, consumables, reagents, and workflow solutions. The role focuses on enabling customer success through application consulting, method optimization support, troubleshooting, customer training, and close collaboration with sales, service, and product teams.

The successful candidate will possess robust analytical chemistry knowledge, hands-on experience with chromatography workflows, excellent problem-solving capabilities, and a customer-centric mindset. This position plays a critical role in helping customers maximize the performance and value of Agilent CSD products while driving customer satisfaction and business growth.

Key Responsibilities

Application & Technical Support
- Serve as the primary technical resource for customer inquiries related to Agilent CSD products including HPLC, LC/MS, GC, GC/MS columns,



sample preparation products, standards, reagents, and laboratory consumables.
- Provide application guidance and troubleshooting support for chromatography workflows and analytical challenges.
- Assist customers in achieving optimal method performance through product selection and application recommendations.
- Support issue resolution by working closely with customers, field service engineers, and technical support teams.

Method Development & Optimization
- Support customers in developing, transferring, and optimizing analytical methods using Agilent chromatography columns and consumables.
- Provide recommendations on sample preparation, chromatographic separation, method robustness, and productivity improvements.
- Demonstrate best practices for improving analytical performance and laboratory efficiency.

Customer Training & Education
- Conduct customer training programs, workshops, s

📌 Pre-Sales Application Engineer (Delhi)
🏢 Agilent Technologies
📍 Delhi