Weβre seeking for an individual who is ready to work with complex & diverse insurance work. This person will get opportunity to enhance insurance knowledge and understanding & build on client management skills. As a current colleague, you will be provided with Business Overview/Insights, in-depth process training, roles & responsibilities overview, expectations of various stakeholders to make you successful in this role
We will count on you to:
- Process and self-Management:
- Contribute to achieve the Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives
- Adheres to Company policies and is in compliance at all times.
- Maintains performance standards.
- Updates reports based on predefined templates on a regular basis to ensure accurate entry
- Maintains a basic understanding of the core aspects of relevant Insurance and related legislation
- Completing all training related activities when assigned
- Strong attention to detail and proven experience in document comparison and policy verification.
- Good understanding of Employee Benefit policy documents (Summary of Benefit & Coverages, Schedule of Benefits, Plan documents, etc)
- Knowledge of Benefit plan terms, eligibility rules, and basic regulatory requirements.
- Exhibits exceptional attention to detail, strong analytical skills, creativity, intellectual curiosity, effective communication abilities, and excellent time management
- Cognizant of completing all assigned activities within the stipulated time
- Ensuring all production targets are met in training & BAU
- Ensuring all Quality targets are met in training & BAU
- Communicate status of work, any issues with team managers and manager on time
- Schedule adherence is a must
- No unplanned leaves
- Compliance, Regulatory and Procedural Responsibilities
- Ensure that all statutory regulations and