Job Summary

This role will be responsible for end-to-end ownership of all Risk & Compliance engagements for clients. This is a leadership role that will report to the AVP Digital Assurance, and work closely with global delivery leaders, senior practice heads, and cross-functional teams such as Sales, Pre-Sales, and Account Management.

The role will lead a dedicated delivery team and will be instrumental in maintaining and improving a robust, scalable delivery framework aligned with global standards including efficient processes, ensuring compliance with relevant regulatory frameworks, maintaining high service quality, and proactively identifying opportunities to improve delivery effectiveness and margins. The role will shape strategy and lead both advisory and implementation engagements for clients.

Beyond operational excellence, the role demands strong client engagement capabilities. The role will act as a senior representative in front of clients, responsible not only for delivery satisfaction but also for building long-term relationships, gathering market intelligence,



and identifying upsell/cross-sell opportunities during and post-delivery.

This is a high-impact role requiring a blend of technical expertise in cybersecurity frameworks, strong leadership and operational management skills, and the ability to deliver business outcomes in a fast-evolving and competitive landscape. The ideal candidate will be a certified ISO Lead Auditor with a proven track record in managing and scaling delivery teams in the cybersecurity domain.

Key Responsibilities, Deliverables / Outcomes

1. Revenue
- Identify market needs and design service offerings to address them.
- Help in business development efforts by providing timely efforts for proposals, help in RFP responses, pre sales engagement with potential clients.
- Identify and influence upsell opportunities during delivery lifecycle through robust client relationships.

2. Client Engagement & Advisory Delivery
- Serve as

📌 Associate Director (Kochi)
🏢 ValueMentor
📍 Kochi