17 Aug
|
Eagle Group of Companies.
|
Chennai
17 Aug
Eagle Group of Companies.
Chennai
Position: Assistant Manager
Industry: Sweets, Savouries, Chats & QSR
Department: Operations
Reporting To: Outlet Manager / Operations Manager
Location: Outlet / Store
Interested Freshers shall apply to hrcareer at sgbpl dot in ; 63/84/00/93/50
Job Summary
We are looking for an experienced and customer-focused Assistant Manager to support the day-to-day operations of our sweets, savouries and chat outlets. The candidate will be responsible for outlet operations, sales, customer service, staff supervision, inventory control, hygiene, food safety and achieving business targets.
Key Responsibilities
- Assist the Outlet Manager in managing daily outlet operations smoothly and efficiently.
- Supervise staff including sales executives, cashiers, service staff and housekeeping personnel.
- Ensure excellent customer service and handle customer complaints professionally.
- Monitor sales, billing, cash handling and daily collections.
- Achieve daily, weekly and monthly sales targets.
- Ensure proper display, presentation and availability of sweets, savouries, chats and other products.
- Monitor product freshness, quality, shelf life and FIFO practices.
- Coordinate with the kitchen/production team to ensure timely availability of products.
- Monitor stock levels and coordinate replenishment of products and packaging materials.
- Minimize product wastage, pilferage and operational losses.
- Ensure proper opening and closing procedures of the outlet.
- Maintain cleanliness, hygiene and food safety standards throughout the outlet.
- Ensure employees follow grooming, uniform and personal hygiene standards.
- Prepare and verify daily sales, stock and cash reports.
- Support staff scheduling, shift allocation, attendance and leave management.
- Train and guide recent employees on customer service, product knowledge and operational procedures.
- Monitor POS/billing system and resolve basic billing-related issues.
- Ensure proper packaging and takeaway/delivery order handling.
- Coo
📌 Assistant Manager (Chennai)
🏢 Eagle Group of Companies.
📍 Chennai