About Saras AI Institute:

Saras AI Institute is building the world's first AI-only higher education institution, empowering students and working professionals with industry-relevant AI education. We are looking for a proactive and technically strong
Lab Administrator / Level 2 Support
professional to manage our cloud-based learning environments, ensure seamless lab operations, and provide technical support for students, faculty, and internal teams.

Key Responsibilities:

Lab Administration & Technical Support
- Manage, configure, and maintain cloud-based coding labs and development environments.
- Provision, monitor, and troubleshoot cloud infrastructure across AWS, GCP, or Azure.
- Ensure lab environments are stable, secure, and available before every class or workshop.
- Diagnose and resolve Level 2 technical issues related to cloud infrastructure, development environments, networking, and user access.
- Perform regular maintenance, updates, patching, and system health checks.
- Support live classes by providing timely technical assistance and minimizing downtime.




- Monitor platform performance and proactively identify potential issues before they impact users.

Automation & Infrastructure
- Develop Python scripts to automate provisioning, deployment, monitoring, and routine administrative tasks.
- Work with Docker containers and development workflows to maintain consistent lab environments.
- Manage source code and configuration using Git and version control best practices.
- Assist in improving operational efficiency through automation and process improvements.

Communication & Stakeholder Coordination
- Provide proactive updates on lab readiness, maintenance activities, incidents, and release schedules.
- Ensure faculty, students, and internal stakeholders are informed about planned changes, outages, and expected resolution timelines.
- Gather technical requirements from instructors and translate them into fully functional lab environments.
- Maintain explicit t

📌 Level 2 Support – Cloud (Gurugram)
🏢 Saras AI Institute
📍 Gurugram