The Senior Lead - Security Command Centre is responsible for managing and overseeing the day-to-day operations of the Security Operations Centre (SOC), while driving the implementation of processes, customer expectation; aligned with information security standards. The role requires a proactive approach in delivering technical security services, ensuring operational resilience, system reliability, and continuous improvement of security technologies across the organization.
Role and Responsibilities:
Command Centre Operations
- Lead and supervise 24x7 Security Command Centre operations across assigned locations.
- Ensure continuous monitoring and operational effectiveness of electronic security systems and integrated platforms.
Technical Collaboration & Stakeholder Management
- Collaborate closely with Projects (ICT), Corporate Technology, Networking, Engineering, and Business Intelligence teams on technical security initiatives.
- Coordinate with vendors, territory physical security leads, and building teams for issue resolution and operational support.
- Lead discussions with members (customers) related to security systems, custom security projects, and audits in coordination with Sales and Account Management teams.
Security Systems & Technology Management
- Support implementation of recent security technologies, integrations, and automation initiatives.
- Ensure operational health, uptime, preventive maintenance, and lifecycle management of security systems.
- Oversee repair and maintenance programs for electronic security systems.
- Conduct business continuity and disaster recovery (DR) testing for security systems and associated infrastructure.
Compliance, Risk & Governance
- Support ISO 27001 and organizational risk management initiatives within the security function.
- Ensure adherence to security standards, operational procedures, and audit requirements.
- Drive governance and compliance related to electronic security systems and command ce
📌 Senior Lead- Security Command Centre (Mumbai)
🏢 WeWork India
📍 Mumbai
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