Position Overview
The Pan India Food & Beverage Lead is responsible for managing all cafeteria, canteen, and food service operations across multiple manufacturing facilities in India. This role ensures the delivery of high-quality, hygienic, cost-effective, and compliant food services to factory employees across all shifts while maintaining the highest standards of food safety, nutrition, and employee satisfaction.
Key Responsibilities
Multi-Site F&B; Operations Management
- Oversee food and beverage operations across multiple manufacturing facilities pan-India
- Develop and implement standardized operating procedures for all factory canteens and cafeterias
- Ensure consistent food quality, menu standards, and service levels across all locations
- Manage operations for multiple daily shifts including early morning, day, night, and rotating shifts
- Coordinate special meal services for overtime periods, production peaks, and festive occasions
- Implement efficient food service models (buffet, cafeteria-style, packed meals) based on facility requirements
- Manage tea/coffee stations,
vending machines, and refreshment points across factory floors
Vendor and Contract Management
- Select, onboard, and manage food service vendors and catering contractors across locations
- Negotiate pan-India contracts ensuring competitive pricing and service quality
- Establish service level agreements (SLAs) with transparent quality, hygiene, and performance metrics
- Monitor vendor performance through regular audits, feedback, and KPI tracking
- Manage vendor invoicing, payments, and contract renewals
- Develop backup vendor arrangements to ensure business continuity
- Coordinate with procurement for centralized contracts and volume discounts
Food Safety, Hygiene, and Compliance
- Ensure 100% compliance with Food Safety and Standards Authority of India (FSSAI) regulations
- Implement and maintain FSSAI licensing across all factory food service locations
- Enforce strict food safety protoco
📌 Senior Manager (Bengaluru)
🏢 JLL
📍 Bengaluru