Account Management – Work Dynamics
What this job involves:
Acting as the steward of the facility
Serving as the backbone of the facility, you’ll sit at the bottom of a wide range of responsibilities, from managing contracts to keeping the day-to-day operations—including facilities and equipment, M&E; matters, housekeeping, conference rooms—in tip-top shape. This is why a strong grip with the service structure will come in handy especially when dealing with issues related to operating expenditures. Overseeing Transport and Security Functions as well.
Part of your usual concerns include the maintenance all records related to the performance of facility management operations on the site. You’ll also find yourself developing Operations reports for our management team. Also as Hub Lead, you’ll be expected to lead the monthly/Quarterly review meeting for Multiple Locations.
Besides these, you will train team members on all quality policies and procedures. Every now and then,
you’ll also be involved in reviewing the performance of our staff and conducting performance appraisals.
Bringing maximum value through excellent service delivery
Beyond daily maintenance, your ultimate focus is to provide professional, value-focused service that helps us meet—and go beyond—the client’s expectations.
Lending your business acumen, you’ll advise the client on future maintenance budgets, so you’ll need to be in tuned with the organization’s ins and outs, goals and overall direction. Your expertise in the world of contracts would be incredibly practical, as you’ll also get your hands on defining terms and conditions, operational scope and documents for annual maintenance contracts. Along with this, you’ll run successful tendering exercises that will help you find the right subcontractors. You’ll also carry out comparative analysis and make recommendations to the client on the most appropriate subcontractors.
Plus, it’s your job to develop service level agreemen