We are a US Based Venture backed Digital Health Company. We enable Health Care Providers (HCP) to capture true Virtual Care Opportunities beyond Telehealth. We enable HCP to provide Proactive and Continuous Care and add new Recurring monthly revenue streams without any upfront cost. With our unique distribution and business model, we are seeing fast acceptance and great adaptation with our target customers.
We have built unique and Industry’s first Integrated Hardware, Cloud & AI Technologies based Virtual care Platforms for HCP Market. We are a US-focused post revenue company with customers in 9 US States and growing fast. We provide an excellent opportunity to Innovate and work on cutting-edge product technologies in a very fast-moving dynamic and empowered setting.
Job brief
We're looking for a Senior Site Reliability Engineer to own the reliability, performance, and operational maturity of the platform. You'll sit at the intersection of engineering and operations — writing code, hardening infrastructure,
and building the systems that let a small team run a HIPAA-regulated healthcare platform with confidence. This is a hands-on senior role: you'll set direction on SLOs, observability, incident response, and infrastructure-as-code while still shipping the work yourself.
Responsibilities
- • Define and drive SLOs, SLIs, and error budgets across our core services, and use them to make real prioritization decisions.
- • Own the observability stack end to end — metrics, logging, tracing, and alerting — so that we detect problems before patients and clinicians do.
- • Lead incident response: run the on-call program, sharpen runbooks, drive blameless postmortems, and close the loop on action items.
- • Improve the reliability of our data layer, including PostgreSQL operations at scale (logical replication, read replicas, materialized view refresh pipelines, bloat and vacuum management, failover, and recovery).
- • Build and maintain infrast