OpenStack L2 Engineer

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Location:
Noida

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Experience:
4+ Years

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Work Mode:
Onsite

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Shift:
24x7 Rotational Shifts

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Role Level:
L2 / Second-Line Engineering Support

Role Summary

We are looking for an experienced
OpenStack L2 Engineer
with
4+ years of hands-on experience
in administering and supporting production OpenStack private cloud environments.

The role involves
second-line engineering ownership
, including handling escalations from L1, performing detailed troubleshooting and Root Cause Analysis (RCA), managing platform-level configuration and changes, executing patching and upgrades, and automating repetitive operational activities.

The ideal candidate should have solid expertise across
OpenStack compute, networking, storage and identity
, along with solid Linux, KVM, Ceph and Ansible skills.

Key Responsibilities
- Own and resolve escalated incidents from L1, performing detailed diagnosis and
Root Cause Analysis (RCA)
across compute, network, storage and identity services.
- Administer, troubleshoot and tune core OpenStack services including
Nova,



Neutron, Cinder, Glance, Keystone and Heat
.
- Troubleshoot complex OpenStack networking issues involving:
- Open vSwitch (OVS) / OVN
- Provider and tenant networks
- Routers and floating IPs
- Security groups
- VLAN and VXLAN
- Network namespaces
- Trace packet paths across the OpenStack networking stack to identify connectivity issues.
- Manage storage integration including
Cinder backends, Ceph or equivalent enterprise storage
, volume performance and capacity.
- Plan and execute
patching, minor version upgrades and platform maintenance
with documented rollback procedures.
- Manage OpenStack projects, quotas, flavours, aggregates, availability zones and image lifecycle.
- Perform capacity monitoring and forecasting and proactively identify utilization and infrastructure headroom risks.
- Automate repetitive operational tasks using
Ansible, Bash and/or Python scripting
.
- Develop and maintain operation

📌 Cloud Support Engineer (Delhi)
🏢 True Tech Professionals
📍 Delhi