Roles & Responsibilities:

Requisition:
- Requisition data to be checked on a daily basis
- Wastage data to be checked on a daily basis
- Any misalignments on requisition to be highlighted to the necessary escalation channel and resolved immediately
- Weekly consumption report to be shared with senior management

Maintenance and upkeep:
- Daily walk through of space
- Checking in on escalations made on maintenance work
- Ensure all maintenance work is completed within given time frame
- Escalate via adequate channel if maintenance isn't completed

Staffing:
- Preparing weekly roster for all staff present at outlet
- Conduct training for all FOH staff on 4 major buckets including coffee, bakehouse, cacao and general service etiquette
- Facilitate training of all coffee / bakehouse vertical specific outlet staff along with relevant vertical POCs
- Track retention of staff training on a weekly basis
- Lead monthly review meetings with vertical specific POCs, HR and Senior Outlet Management to suggest any realignment or reallocation of staff where necessary




- Be responsible for management and welfare of all staff present at the outlet

Reporting:
- Prepare and maintain daily finance MIS including sales data, wastage, receivables, cash deposits
- Prepare and maintain daily operational MIS including maintenance, incident reports, staffing challenges, operational challenges
- Prepare month end inventory valuation report
- Prepare monthly P&L; of store along with Finance Dept

Sales:
- Set monthly targets with senior management for store revenues, and be responsible to achieve the same
- Allocate individual sales targets for staff members, manage internal incentive programs for the same
- Report to finance on any sales data required
- Be responsible for all revenue settlements across channels including cash / card / UPI

Marketing:
- Review the impact of marketing activities by analyzing sales reports, support marketing function with data and feedback on success metrics
- En

📌 Outlet Manager (Bengaluru)
🏢 Subko Specialty Coffee Roasters, Bakehouse and Fine Cacao
📍 Bengaluru