Job Title Key Account Manager Location Bangalore India Department Sales Key Accounts Reports To Sector Head Key Responsibilities Account Management Develop and manage long-term relationships with key clients in the facility management sector in Bangalore and surrounding regions Serve as the primary point of contact for major accounts addressing client needs concerns and providing exceptional service Sales Revenue Growth Identify and capitalize on opportunities for upselling cross-selling and expanding the range of Diversey products and services within existing accounts Develop and implement strategic plans to grow revenue from key accounts and achieve sales targets Client Solution Delivery Understand client needs and provide customized solutions that meet the unique requirements of each account Collaborate with internal teams to ensure the timely delivery of services and products maintaining high standards of quality Market Intelligence Stay updated on industry trends competitors and customer insights to provide cutting-edge solutions Use market data and customer feedback to influence product development and refine sales strategies Reporting Forecasting Maintain accurate records of all account activities in CRM systems Prepare and present regular reports on sales performance revenue projections and customer satisfaction levels Collaboration with Internal Teams Work closely with the operations product and customer service teams to ensure smooth project execution and customer satisfaction Participate in training programs to stay current with Diversey products services and sales techniques Negotiation Contract Management Lead negotiations for new contracts and renewals ensuring favorable terms for both Diversey and the client Handle contract agreements service level agreements SLAs and other legal documentation Qualifications Skills Education Bachelor s degree in Business Administration Sales Marketing or related field MBA preferred Experience 8 years of experience in ac