We are looking for enthusiastic and customer-focused Voice Process Executives to join our team. The ideal candidate should be fluent in both English and Hindi and possess excellent communication skills to handle customer interactions effectively.
Key Responsibilities
- Handle inbound and outbound customer calls professionally.
- Resolve customer queries and concerns efficiently.
- Provide accurate information regarding products and services.
- Maintain high-quality customer service standards.
- Document customer interactions and update records accurately.
- Meet daily productivity and performance targets.
- Follow company policies and process guidelines.
Required Skills
- Fluent communication in English and Hindi.
- Strong verbal communication and listening skills.
- Basic computer knowledge and typing proficiency.
- Ability to handle customer conversations professionally.
- Valuable problem-solving and interpersonal skills.
Eligibility Criteria
- Graduates and Undergraduates can apply.
- Freshers are welcome.
- Candidates with 6 months or more experience in any BPO domain will be preferred.
Job Details
- Role:
Voice Process Executive – L2
- Location:
Electronic City, Bangalore
- Salary:
₹24,000 CTC per month (₹19,000 Take Home)
- Working Days:
6 Days a Week
- Week Off:
1 Rotational Off
- Shift Timings:
8:00 AM – 5:00 PM
- 9:00 AM – 6:00 PM
- 10:00 AM – 7:00 PM
- Login Hours:
9 Hours
- Typing Requirement:
30 WPM with 90% Accuracy
- Versant Score Requirement:
4+
- Joining:
Immediate Joiners Preferred
Skills & Requirements
Required Skills
Communication
Preferred Skills
Basic Computer Skill
Nice to Have
Communication
Experience
0 - 0 years
Education
12th
Age Range
18 - 34 years
Languages Required
- Hindi, English
📌 Voice Process Executive (Noida)
🏢 Teleperformance Site 1
📍 Noida
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.