Role summary

Set design direction across multiple products or a portfolio within Optum Insight. You will decide what is worth designing, not just how it should look or behave. You will operate as a force multiplier: the frameworks, standards and strategic positions you create will be adopted by other designers and shape decisions beyond your direct work.

Primary responsibilities
- Set and own design strategy for a domain or portfolio, connecting design decisions to business outcomes such as adoption, retention, operational efficiency, quality, accuracy or revenue growth.
- Shape undefined, high-ambiguity problems by identifying what matters, sequencing the bets and aligning partners before a single screen exists.
- Create leverage that outlasts any one project, including principles with teeth, decision frameworks, cross-product patterns, standards and operating models that other teams adopt.
- Partner with senior leaders across Product, Engineering, Research, Data, Operations and the business to influence roadmap direction and investment choices.




- Resolve the hardest cross-team coherence problems where no single squad owns the full experience.
- Define and uphold the craft and strategic bar across designers; coach senior and lead designers on framing, influence, storytelling and execution quality.
- Connect user insight, product analytics, market context and business goals into explicit experience strategies and decision narratives.
- Represent design in portfolio-level planning, governance and executive conversations with a clear point of view and practical trade-offs.

Required qualifications
- 13+ years of experience designing complex digital products, including a track record of setting direction across more than one product, team or platform.
- A portfolio that demonstrates strategic influence, systems thinking and force multiplication, not only individual product execution.
- Evidence that you created a framework, standard, operating model, product strategy or

📌 Principal UX Architect (Gurugram)
🏢 Optum
📍 Gurugram