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Team Overview
Working closely with senior operations leaders, cross-functional leaders, business and technology stakeholders, this role ensures alignment between operating models, skills, processes, and measurable business outcomes. Success requires solid techno‑functional understanding, hands‑on execution experience, and the ability to influence adoption at scale.

Role Overview And Core Responsibilities
- Translate enterprise and operations strategy into clear plans, execution roadmaps, and transformation initiatives.
- Lead end‑to‑end execution of operational or strategic transformation programs.
- Design and implement scalable operating models, governance structures, and execution frameworks.
- Partner closely with technology, business, and HR leaders to drive alignment and decision‑making.
- Establish metrics, reporting, and governance mechanisms to track progress and outcomes.
- Monitor productivity, capability uplift, and business impact of initiatives delivered.
- Prepare and present insights, progress updates,



and recommendations to senior leadership forums.

Required Knowledge And Experiences
- Hands‑on experience leading large‑scale operations programs, with accountability for delivery, outcomes, and sustained business impact.
- Strong techno‑functional understanding of up-to-date engineering and data platforms, including how technology teams operate at scale.
- Demonstrated ability to translate enterprise strategy into clear operating plans, execution roadmaps, and measurable initiatives.
- Execution‑oriented mindset with a track record of moving from design to pilots and full‑scale implementation.
- Proven experience working directly with senior operations, business, technology, and functional leaders to drive alignment and decisions.
- Structured problem‑solving capability, with comfort handling ambiguity and breaking complex problems into actionable components.
- Strong stakeholder management skills, including t

📌 Operations Manager (Chennai)
🏢 TransUnion
📍 Chennai