We’re Reckitt, home to the world’s best loved and trusted hygiene and health brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.
Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
About Global Business Services
Behind our iconic power brands that touch millions of lives daily – from Dettol and Lysol to Durex and Nurofen – lies a energetic and vital engine: Reckitt's Global Business Services (GBS).Fuelled by a culture of positive energy and co-creativity - while learning together - OneReckitt GBS is at the forefront of our business, driving efficiency, standardisation, and innovation across our global operations. We're a fast-paced, purposeful team, constantly seeking to optimise our processes, leverage cutting-edge technology, and deliver exceptional value to every corner of Reckitt.
We’re not a traditional back-office function; we’re a strategic powerhouse where diverse individuals with bright minds come together to solve complex challenges, shape future capabilities, and build a better global business that directly helps achieve Reckitt’s mission.About the role
Drive operational excellence within Master Data Management (MDM) by partnering closely with our BPO to ensure efficient, standardized, and continuously improving MDM operations. Your responsibilities
Ensure transformation initiatives and process changes are effectively implemented within MDM operational processes.
Identify, develop, and deploy automation and continuous improvement initiatives to enhance efficiency and quality.
Manage operational escalations and key delivery issues between business stakeholders and the MDM operations team.
Ensure work instructions are aligned with global Standard Operating Procedures (SOPs).
Support updates and maintenance of applications and systems used in MDM operations.
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