Hiring for US Healthcare Medical Billing AR Quality _Chennai
Location : Chennai
Shift - US Shift
Designation - Senior Team Lead Quality & Associate Manager Quality

Experience (Team Lead): 5 to 8
Experience (Associate Manager) - 8 to 14 Year

RESPONSIBILITIES :

Manage day-to-day Quality operations and directs the team responsible for Quality control activities
Team Handling experience is mandatory
Manage and meet performance targets for Accuracy, Client SLA, quality scores, value add's and customer satisfaction
Ensure quality and efficiency measures are met within the team and in accordance with service level agreements
Use business tools and Healthcare RCM knowledge to identify problem areas and document business requirements
Establish and maintain effective work procedures
Review and ensure process follow internal policy requirements and external regulations.
Coordinate, participate, and/or manage multiple projects assigned by senior management
Interface and coordinate with various stakeholders
Mentor the Green/Yellow belt projects and drive continues improvements




Be a single point of contact for Quality errors and plot action plans to improve performance
ISO preparations and understanding of ISO requirements for Audit readiness
Good understanding of Quality principles & QC tools and apply as need arises

SKILLS AND COMPETENCIES

Six sigma green belt/Black belt certification to drive continues improvement across all Projects responsible for
Exceptional leadership skills, including the ability to manage through a shared vision and path to success
Ability to create, communicate and manage SLA metrics that support operational targets
Excellent problem-solving skills and ability to use valuable judgment to make decisions
Possess exceptional people management skills enabling effective interaction with internal, external customers, employees, peers, and management

FORMAL EDUCATION AND EXPERIENCE
Graduation in any stream

Note:
Looking for candidate who can join immediate

📌 Hiring For Us Healthcare Medical Billing Quality _chennai (Chennai)
🏢 HCLTech
📍 Chennai