Natco Middle East is a specialized freight forwarding and logistics company with robust operations across the Gulf region. We are expanding our back-office operations team in Bangalore to support our growing Saudi Arabia freight corridor. If you have hands-on experience in freight documentation and a sharp eye for detail, we'd love to hear from you.
Key responsibilities
Prepare and process all freight documentation — AWB, Bill of Lading, packing lists, certificates of origin, and shipping instructions for Saudi Arabia-bound shipments Coordinate with shipping lines, airlines, and overseas agents for bookings, space confirmation, and shipment tracking Handle Saudi Customs documentation requirements including SABER, FASAH portal entries,
and import/export compliance Liaise with Saudi Arabia customs brokers and destination agents to ensure smooth clearance and on-time delivery Update and maintain accurate shipment records in the internal operations system and provide timely status updates to clients Support the operations team with rate inquiries, routing coordination, and shipment exception handling What we're looking for
5-10 years of experience in freight forwarding back-office or logistics operation Hands-on knowledge of Saudi Arabia import/export regulations and customs documentation Familiarity with SABER and FASAH platforms is a strong advantage Proficiency in MS Office; experience with freight management or ERP software is preferred Strong communication skills in English; Arabic language skills are an added advantage Self-motivated, organized, and capable of managing multiple shipments simultaneously