Client Visit Pod Lead (Chennai)

Client Visit Pod Lead (Chennai)

17 Aug
|
HCLTech
|
Chennai

17 Aug

HCLTech

Chennai

The e Xperience and Deal Marketing Team (XDMT) is responsible for conceptualizing and delivering high-touch, high-impact experiences globally across three key charters:
Driving advisor-led high-intensity strategic deals across the deal lifecycle
Managing CECs driving brand and business experiences at our Noida and New Jersey centers and conceptualizing the new ones
Leading Client Visit Center of Excellence and managing high-impact client visits

The Client Visit Co E drives strategic engagement by curating high-impact, personalized and memorable experiences for top-tier client visits in line with the business priorities. The team collaborates closely with the ecosystem to showcase the latest and greatest at HCLTech, accelerating client growth and transformation while building and deepening relationships through meaningful engagements.

Role Overview
The Client Visit POD Lead will deliver high-impact client visit experiences across HCLTech's global locations with a focus on the Top priority (Diamond / Platinum visits) in India to start with.



This role is pivotal in shaping brand perception, reinforcing client relationships and driving business impact through structured, differentiated visit experiences aligned with HCLTech's brand values and business priorities.

The POD Lead will be expert with proven experience in managing stakeholder expectations across multiple parallel client visits, understand requirements and plan CV experience for the POD, including a mix of verticals.

The Lead will be an expert in executing client visits end-to-end with a strong planning and operational rigor to manage client visits. The Lead would train team members on CV planning, execution. Should possess valuable understanding of the support functions, build right connections and collaborate for the client visit plans.

Key Responsibilities
1. High-touch Client Visit Experience orientation and planning
Understand client experience across all touchpoints considering the purpose and visit cri

📌 Client Visit Pod Lead (Chennai)
🏢 HCLTech
📍 Chennai

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