Hospitality Manager (Mumbai)

Hospitality Manager (Mumbai)

17 Aug
|
The Vibrant Group India
|
Mumbai

17 Aug

The Vibrant Group India

Mumbai

Job Description

Job Title: Hospitality Manager

Experience Required: 3–4 Years

Location: South Mumbai

Salary: ₹35,000 – ₹40,000 per month (Negotiable based on experience/interview)

Industry Preference: Real Estate / Hospitality / Facility Management / Luxury Services/ Hotel Industry

Interested candidates can apply/share resumes at hr.assistantvibrantgroup@

Position Overview

We are looking for an experienced Hospitality Manager to oversee guest relations, customer experience, and hospitality operations at our developer site. The ideal candidate should have a solid background in Hotel chains, hospitality operations, customer service excellence, vendor coordination, and team management.

Required Skills

Strong customer service and relationship management skills

Experience in hospitality operations and team management

Vendor management and coordination

Event planning and execution

Communication and interpersonal skills

Budget management and cost control

Problem-solving and complaint handling

Attention to detail and service excellence mindset





Key Responsibilities

1. Guest & Client Experience Management

Ensure exceptional hospitality services for all visitors, prospective buyers, channel partners, and VIP guests visiting the project site.

Manage customer arrival experience, lounge management, refreshments, seating arrangements, and visitor assistance.

Maintain premium customer service standards aligned with the company's brand image.

2. Site Hospitality Operations

Oversee daily hospitality operations at sales galleries, sample flats, experience centers, and site offices.

Ensure cleanliness, ambiance, hygiene, and upkeep of all customer-facing areas. Monitor housekeeping, pantry, concierge, and front desk operations.

3. Event & VIP Visit Management

Coordinate and manage customer engagement events, broker meets, launch events, and leadership visits.

Organize hospitality arrangements for senior management, investors, and VIP clients.

Ensure smooth

📌 Hospitality Manager (Mumbai)
🏢 The Vibrant Group India
📍 Mumbai

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