Job Title: Ticketing Agent – International Operations

Location: Mumbai

Experience: 2–8 Years (Preferred)

WFO Role - Rotational Shift Job

Qualification: IATA Certification Preferred

Role Overview

:
We are seeking a detail-oriented and customer-focused Ticketing Agent with robust expertise in overseas ticketing and international travel coordination. The ideal candidate should possess excellent communication skills and hands-on experience in airline reservations and ticketing system

s.
Key Responsibiliti

es:
Handle international (overseas) ticketing for clients, ensuring accuracy and compliance with airline poli

cies Manage airline reservations, bookings, reissues, and cancellations efficie

ntly Provide expert guidance on fare rules, visa requirements, and travel regulat

ions Coordinate with airlines and vendors to resolve ticketing issues and optimize travel p





lans Ensure timely issuance of tickets and maintain proper documenta

tion Deliver exceptional customer service through clear and professional communica

tion Stay updated with airline policies, GDS systems, and industry tr

ends
Key Skills & Competen

cies:
Strong expertise in international ticketing and fare constr

uction Proficiency in GDS systems (Amadeus, Galileo, Sabre, etc. or P

ortal. Excellent verbal and written communication

skills High attention to detail and problem-solving a

bility Ability to work in a fast-paced, deadline-driven envir

onment
Preferred Qualific

ations:
IATA Certification is higlhly pr

eferred. Prior experience in handling corporate or B2 B travel accounts is an a

dvantage Knowledge of global travel regulations and documentation requ irements

📌 Travel Consultant (Mumbai)
🏢 AGOS Aviation
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