17 Aug
|
Wyzard.ai
|
Gurugram
17 Aug
Wyzard.ai
Gurugram
About the Role
At Wyzard.ai, we are building The Signal-to-Revenue AI — helping B2 B companies capture buyer intent signals and turn them into revenue through AI-powered engagement across email, Linked In, chat and voice
.
We are looking for a Customer Success Associate to support customers running AI-driven ABM campaigns on Wyzard’s platform. This role is ideal for someone who enjoys working with customers, solving problems, staying organized, and learning how modern AI Saa S companies scale customer succes
s.
⚡ Immediate Joiners or Candidates with Notice Period up to 15 Days Prefer
red
What You’l
- l Do
Support customer onboarding and account
- setup Monitor customer health, engagement, and campaign act
- ivity Handle customer communication over email and
- Slack Coordinate with Product, Engineering, and Operations teams on customer i
- ssues Help create customer reports and campaign performance summ
- aries Maintain CRM updates, account notes, and action
- items Support Senior CSMs during reviews, renewals, and ongoing account manag
ement
What We’re Looki
- ng For
1–2 years of experience in Customer Success, Account Management, or Saa S suppor
- t roles Strong written and verbal communication
- skills Valuable organizational skills and attention to
- detail Comfort working with data, dashboards, and reportin
- g tools Customer-first mindset with strong ow
- nership Interest in AI, Saa S, B2 B marketing, or outbound wo
- rkflows Familiarity with Hub Spot, Salesforce, Slack, or project management tools is
a plus
Why Joi
- n Wyzard
Work directly with fast-growing AI and B2 B
- GTM teams Learn modern Customer Success in an AI-nativ
- e startup High ownership, fast learning and strong career growth oppo
- rtunities Exposure to AI agents, ABM campaigns and real revenue o
perations
📌 Customer Success Associate (Gurugram)
🏢 Wyzard.ai
📍 Gurugram