Foundever is hiring Team Leader Operations for International Hospitality Process

We're Hiring – Team Leader (International Hospitality Process)

Location: Airoli

Education: HSC / Graduate

Experience: Minimum 1 Year as a Team Leader (Chat or Blended process only no back office experience) Prior experience from Hospitality Process

Process: International (Only international Process applicants should apply)

Shift Window: 24/7

Week Offs: 2 Rotational week off

5 Days Working

What We're Looking For:

Experience in team handling

Prior client management exposure

Solid in Excel & reporting

Excellent communication skills

Proven people management & leadership skills

Quick learner with strong adaptability

Experience handling attrition & shrinkage

Key Skills:

Team Management

Client Handling

MS Excel Proficiency

Communication & Leadership

Problem Solving & Adaptability

Skills
Shrinkage Attrition Team Leadership Customer Retention Customer Satisfaction (CSAT) Chat Team Management Leadership Schedule Adherence. Coaching & Feedback People metrics Interested?

Send your updated CV to farzeen.baig@

📌 Operations Team Lead (Mumbai)
🏢 Foundever
📍 Mumbai