Senior Salon Manager — Truefitt & Hill, Alwarpet (Chennai)
Location: Alwarpet, Chennai, Tamil Nadu
Reports to: Regional/Operations Head (or Franchise Owner)
Employment type: Full-time, in office
Industry: Luxury Men's Grooming / Premium Barbering
About the Role
Truefitt & Hill, the world's oldest barbershop with a heritage dating back to 1805 and a tradition of serving royalty and discerning gentlemen, is seeking an accomplished senior salon manager to lead its Alwarpet branch. This is a leadership role for someone who blends operational excellence with a genuine passion for premium client experience. You will be the custodian of the Truefitt & Hill standard — overseeing day-to-day operations, leading a skilled grooming team, and ensuring every gentleman who walks through the door receives an impeccable, distinctly British grooming experience.
Key Responsibilities
Operations & Standards
- Oversee end-to-end daily operations of the salon, ensuring smooth, efficient, and profitable functioning.
- Uphold and enforce Truefitt & Hill's global brand standards across service quality,



hygiene, ambience, and presentation.
- Manage appointment scheduling, footfall flow, and capacity to minimize wait times and maximize chair utilization.
- Maintain inventory of grooming products, retail stock, and consumables; coordinate timely replenishment and minimize wastage.
Client Experience
- Champion an exceptional, personalized experience for every client, building lasting relationships with regular and VIP patrons.
- Handle client feedback, escalations, and special requests with professionalism and discretion.
- Drive client retention and loyalty through consistent, memorable service.
Team Leadership
- Lead, mentor, and motivate a team of master barbers, stylists, and front-desk staff.
- Manage rostering, training, performance reviews, and ongoing skill development.
- Foster a culture of professionalism, grooming etiquette, and pride in craft.
Revenue & Business Growth
- Own branch rev

📌 Senior Salon Manager (Chennai)
🏢 Truefitt & Hill London
📍 Chennai