About Programmers.ai
Programmers.ai (PAI) is a cloud and AI services firm and Google Cloud partner, delivering AI, automation, and analytics solutions for enterprises, with a focus on transportation and logistics.
We are award-winning, global IT services provider that offers software Development, custom web design, Graphic design, website maintenance and internet marketing services.
Role Summary
The Delivery Coordinator supports Delivery Managers in ensuring smooth, day-to-day execution of client delivery activities across assigned accounts (typically Tier 2 or Tier 3 accounts, or shared support across multiple Tier 1 accounts). This role enables the 3 M Strategy (Manage, Monitor, Mine) by handling operational coordination, reporting, meeting facilitation, and basic risk tracking. The Delivery Coordinator acts as a bridge between Delivery Managers, COEs, QA teams, and internal support functions, allowing Delivery Managers to focus on client-facing delivery ownership and growth activities.
Shift timing- 1 PM- 10 PM IST/ 2 PM- 11 PM IST
Key Responsibilities
1.



Operational Support for Delivery Execution (Supports MANAGE)
- Assist Delivery Managers in tracking sprint progress, action items, and milestone completion across multiple accounts (3–5), ensuring timely updates and proactive flagging of delays and risks
- Coordinate resource requests with COEs (Legacy, Contemporary Engineering, Integration, Cloud/Dev Ops, ERP/Data, Products & Innovation) via formal intake process.
- Maintain Jira, Azure Dev Ops, or equivalent tools with updated tickets, backlog items, and sprint assignments.
- Schedule and document Agile ceremonies (daily stand-ups, sprint planning, retrospectives) for assigned accounts.
- Track hypercare activities (2–4 weeks post go-live) and escalate unresolved issues to Delivery Manager.
2. Monitoring & Reporting Support (Supports MONITOR)
- Collect weekly status data from development, QA, and COE teams for inclusion in weekly status reports to Delivery Director.

📌 Delivery Coordinator (Mumbai)
🏢 Programmers.io
📍 Mumbai