Job Title: Assistant Manager – Lease Administrator and Account Receivable.
Location: Remote (India)
Shift Timing: EST Time Zone
Key Responsibilities
Lease Administration & Tenant Lifecycle Management
- Manage lease move-ins, renewals, and move-outs in accordance with company policies and lease agreements.
- Complete Move accounting, process security deposit refunds and ensure accurate tenant account reconciliation upon move-out.
- Maintain tenant records and update lease information within the property management system (Yardi).
Rent Administration & Collections
- Execute monthly rent runs, including invoice generation, review, and distribution to tenants.
- Apply late fees in accordance with lease terms and company policies.
- Process rent receipts and ensure timely and accurate posting of tenant payments.
- Handle returned payments, payment reversals, and related account adjustments, including billing NSF charges for return payments
- Liaise with the Legal Team to identify and escalate delinquent tenant accounts requiring legal action.
- Monitor tenant balances and support collection efforts to improve receivable performance.
Affordable Housing & Compliance
- Manage and update Section 8/Housing Assistance Payment (HAP) information.
- Ensure compliance with applicable housing program requirements and maintain accurate subsidy records.
Financial Reporting & Account Reconciliation
- Perform ledger adjustments and account reconciliations as needed.
- Record payables for Autopay invoices and investigate missing bank transactions within Yardi.
- Prepare and distribute recurring operational and financial reports, including:
- Rent Roll Reports
- Tenant Collection Reports
- Accounts Payable Property Reports
- Recovery Reports
Tenant Relations & Dispute Resolution
- Investigate and resolve tenant billing disputes and account discrepancies.
- Provide timely responses to tenant inquiries related to rent charges, payments, and account balances.
Write-Offs & Special Transactio