Job Title: Assistant Manager – Lease Administrator and Account Receivable.
Location: Remote (India)
Shift Timing: EST Time Zone
Key Responsibilities
Lease Administration & Tenant Lifecycle Management
Manage lease move-ins, renewals, and move-outs in accordance with company policies and lease agreements.
Complete Move accounting, process security deposit refunds and ensure accurate tenant account reconciliation upon move-out.
Maintain tenant records and update lease information within the property management system (Yardi).
Rent Administration & Collections
Execute monthly rent runs, including invoice generation, review, and distribution to tenants.
Apply late fees in accordance with lease terms and company policies.
Process rent receipts and ensure timely and accurate posting of tenant payments.
Handle returned payments, payment reversals, and related account adjustments, including billing NSF charges for return payments
Liaise with the Legal Team to identify and escalate delinquent tenant accounts requiring legal action.
Monitor tenant balances and support collection efforts to improve receivable performance.
Affordable Housing & Compliance
Manage and update Section 8/Housing Assistance Payment (HAP) information.
Ensure compliance with applicable housing program requirements and maintain accurate subsidy records.
Financial Reporting & Account Reconciliation
Perform ledger adjustments and account reconciliations as needed.
Record payables for Autopay invoices and investigate missing bank transactions within Yardi.
Prepare and distribute recurring operational and financial reports, including:
Rent Roll Reports
Tenant Collection Reports
Accounts Payable Property Reports
Recovery Reports
Tenant Relations & Dispute Resolution
Investigate and resolve tenant billing disputes and account discrepancies.
Provide timely responses to tenant inquiries related to rent charges, payments, and account balances.
Write-Offs & Special Transactions
Process approved tenant balance write