About QI Spine
QI Spine is India's largest chain of specialized non-surgical medical centres dedicated to solving back, neck, and joint problems. With 22 clinics, 250+ expert doctors, and over 1.2 lakh patients treated, we've revolutionized spine care through a combination of multidisciplinary expertise, AI-powered diagnostics (Doctor QI), and advanced German technology (DSA). Our mission is to make accurate diagnosis and non-surgical care the standard, not the exception.
About the Role
We're looking for a Senior Product Manager who has owned the full customer acquisition funnel end-to-end — not just defined it, but shipped against it. You'll sit at the intersection of product, ops, and go-to-market, driving measurable improvement in how leads become paying customers.
What You'll Own
The complete Lead-to-Conversion funnel — from acquisition through first purchase — across digital and assisted channels
Conversion strategy across multiple touchpoints: digital self-serve, outbound (call center / sales), and in-person / clinic flows
CRM and lead management tooling — evaluation, onboarding,



workflow design, and adoption
Automation roadmap to reduce manual ops dependency at every funnel stage — triggered communications, routing logic, follow-up flows
Funnel gap identification and prioritization across tech, process, automation, and analytics dimensions
GTM execution for recent acquisition and self-serve product features (landing pages, booking flows, referral programs)
Remarketing and re-engagement logic for unconverted and dropped leads
Core funnel metrics: Lead → Qualified → Engaged → Converted, and the levers behind each rate
What We're Looking For
4–6 years in Product Management with clear ownership of conversion or growth metrics
Proven experience working across sales/ops-heavy funnels — not just pure-digital
Strong cross-functional coordination — you've worked with call centers, sales teams, ops, and marketing simultaneously
Comfort going deep into data — SQL or BI too

📌 Senior Product Manager (Mumbai)
🏢 QI Spine
📍 Mumbai