About Firstsource
Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO. BO, Bloomberg: FSOL: IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes.
Key Responsibilities
Salesforce Administration & Configuration
Administer and configure Salesforce Education Cloud and related applications to meet business requirements
Manage user roles, profiles, and security settings to ensure appropriate access controls
Customize and maintain Salesforce objects, fields, layouts, and record types




Perform system configuration updates, patches, and version upgrades
Ensure compliance with security best practices and data governance policies
Business Analysis & Recommendations
Analyze business requirements and translate them into technical solutions
Provide expert recommendations on issues, system optimization and efficiency improvements
Conduct gap analysis to identify areas for enhancement or customization
Development & Enhancement
Perform current development work to meet evolving requirements
Implement feature enhancements and customizations within Salesforce and integrated systems
Utilize Salesforce best practices in all development activities
Implement point-and-click solutions and custom code when appropriate
Maintain code quality, security, and performance standards
Document development changes and maintain version control
Data Integration & Management
Manage integration of Sales

📌 Salesforce Education Cloud Administrator (Sangli)
🏢 Firstsource
📍 Sangli