About Mc Donald’s:
One of the world’s largest employers with locations in more than 100 countries, Mc Donald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as agile innovation and operations hubs, designed to expand Mc Donald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.
Job Description: Site Reliability Engineer (SRE) – Real Time CDP
Position Summary:
We are seeking a highly skilled Site Reliability Engineer (SRE) to support the Real Time Customer Data Platform (CDP). This role will ensure platform availability, performance, scalability, and operational excellence across real time streaming, identity resolution, audience services, and activation APIs. This engineer will work closely with Data Engineering, Dev Ops, Architecture, and Product partners to maintain a reliable, resilient, and secure global customer data platform.
In this role,



the SRE will play a critical part in monitoring, incident response, CI/CD optimization, change management, and observability best practices, aligned to SRE workflows and operational patterns used across teams such as C360 and global SRE standards.
Primary Responsibilities:
- Reliability, Monitoring & Incident Management
- Observability & Performance Engineering
- Change, Deployment & Automation
- Platform Operations (GCP Focused)
- Cross Team Collaboration
Who We’re Looking For :
An operationally excellent, automation driven SRE who elevates reliability, reduces toil, and strengthens observability for a mission critical Real Time CDP platform powering global personalization and engagement.
- Own reliability across Realtime time CDP components, focusing on availability, latency, throughput, and error rate SLIs, consistent with internal SRE standards from SRE Framework.
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📌 Site Reliability Engineer Iii (Hyderabad)
🏢 McDonald's Global Office in India
📍 Hyderabad