Position
Sales Executive
Number of Openings
Four
Location
Work From Office (WFO)
Office near nanakramguda
Working Hours
6 Days a Week
9:00 AM 5:00 PM IST
Key Responsibilities
As a Sales Executive, you will play a crucial role in converting prospects to customers for products like home plans and house construction. You will be responsible for addressing customer inquiries, resolving issues and providing support through various communication channels including phone, email and whatsapp. This role requires a combination of excellent communication skills, problem solving abilities and a genuine passion for delivering exceptional customer service.
KEY RESPONSIBILITIES
Customer Interface & Interactions
- Connect with Prospects and Sell the products or services
- Respond promptly to customer inquiries.
- Assist customers in selecting the most suitable home plans, guiding them about customization options, pricing and features based on their requirements and preferences.
- Provide accurate and comprehensive information about products, services and policies.
- Act as a bridge between customers and inhouse service partners and ensure smooth work flows.
Product Knowledge
- Develop a deep understanding of the companys home plans, features and customization options.
- Provide accurate and detailed information about home plan products and processes to assist customers in making informed purchasing decisions.
- Stay informed about industry trends and updates to effectively assist customers.
Communication
- Clearly and effectively communicate with customers, providing empathetic and personalized support.
- Document customer interactions and feedback to assist in improving processes and services.
- Communicate effectively with other departments to ensure a seamless customer experience.
- Keep customers informed of any delays or issues that may impact their shopping experience.
Collaboration & Teamwork
- Collaborate with the sales team to generate quotes, track orders and ensure smoot