Project Description:
Client's application support is responsible for the production systems, including Trading, Post-Trade, and Pn L software, environment management, and software deployment. Will work closely with developers, business analysts and infrastructure team members as well as with portfolio managers and traders.
The candidate will participate in the release process, ensuring quality software is delivered in a timely manner.
Responsibilities:
• Working as part of a Global team (‘follow the sun’ model), to manage trading and risk platform readiness: pre-trading through to post-trade and reconciliation systems.
• Monitor and support end to end transaction flow across the trading platform.
• Quickly identify, analyze, and correct alerts & issues and/or escalate to minimize trade flow impact and preempt outages
• Incident management: Communicate incidents and outages to key business stake holders and portfolio managers. Create PM reports following established procedures, to identify and track tasks to mitigate future occurrence.




• Problem tracking – identify and steer problematic issues through to resolution.
• Effectively and regularly communicate with Investment management, Portfolio managers, Operations, Development, Compliance and Infrastructure teams.
• Support scheduled changes working with Dev teams.
• Oversee automated processes, scheduled, alerting and regular reporting.
• Manage users’ requests / queries: track requests, review approvals, updates, resolution through to closure, etc.
• Identify inefficiencies such as repetitive activities, manual processes and suboptimum tools/workflows to drive continuous improvements via automation and collaboration with internal development teams.
Mandatory Skills Description:
• At least 5+ years of application support experience.
• Comfortable with Client / server architecture, Linux OS, AWS and a positive working knowledge of Kafka messaging / docker containerization.
• Proficiency with Bash; a scripting language suc

📌 Trade Support Analyst (Thoothukudi)
🏢 Luxoft
📍 Thoothukudi