Key Responsibilities
Respond to customer inquiries via live chat
Provide accurate information about products/services
Resolve customer issues promptly and professionally
Maintain records of customer interactions
Escalate complex issues to the relevant team
Requirements
Bachelor’s degree in any discipline
0-2 years of customer support experience (freshers can apply)
Excellent written communication skills
Basic knowledge of customer support tools or CRM systems
Solid problem-solving and multitasking abilities
📌 Chat Support Executive (Tiruchirappalli)
🏢 Herald Exchange
📍 Tiruchirappalli
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