17 Aug
|
Global Consulting GC.
|
Mumbai
17 Aug
Global Consulting GC.
Mumbai
Company: Global Consulting (GC)Location: Marol, Andheri East, Mumbai (Work From Office)Working Hours: 11:00 AM to 8:00 PMWeekly Off: Sunday & Monday Experience: 0 to 3 Years Employment Type: Full-Time About the Role Global Consulting (GC) is seeking an energetic, customer-focused, and creative Hospitality, Marketing & Guest Relations Executive to support the marketing, sales, booking management, and guest experience operations of luxury villas, hospitality properties, and related projects. This role is ideal for freshers and young professionals who enjoy interacting with people, social media marketing, hospitality operations, sales coordination, and customer relationship management. Key Responsibilities Guest Relations & Hospitality Handle guest inquiries through phone, Whats App, email, and social media. Coordinate guest bookings, check-ins, and special requests. Ensure a positive guest experience before, during, and after their stay. Coordinate with in office caretakers, vendors, and service providers. Manage guest reviews and customer feedback.
Marketing & Social Media Create and publish content on Instagram, Facebook, Linked In, and other platforms. Assist in creating reels, stories, posts, and promotional campaigns. Coordinate influencer and marketing collaborations. Promote seasonal offers, weekend packages, corporate retreats, and special events. Support digital marketing initiatives and lead generation activities. Sales & Booking Coordination Respond to booking inquiries and convert leads into confirmed reservations. Maintain booking calendars and occupancy reports. Follow up with prospective guests and clients. Upsell value-added services such as decorations, BBQ packages, event setups, sightseeing experiences, and other hospitality services. Maintain customer and lead databases. Administration & Reporting Prepare daily and weekly reports. Maintain guest records and booking documentation. Coordinate with management regarding occupancy, sales, and marketing pe
📌 Hospitality, Marketing (Mumbai)
🏢 Global Consulting GC.
📍 Mumbai