Masco Home Products India (MHPI) is a fully owned subsidiary of Masco Corporation, headquartered in Livonia, MI. The vision of MHPI is to be recognized as a world-class Global Business Services organization driven by the desire for excellence in its people, business solutions, execution, and partnerships with internal customers to develop "Lean and Easy" business solutions.
Headquartered in Livonia, Michigan, Masco Corporation is a global leader in the design, manufacture and distribution of branded home improvement and building products. Our portfolio of industry-leading brands includes Behr paint; Delta and Hansgrohe faucets, bath and shower fixtures; Liberty branded decorative and functional hardware; and Hot Spring spas. We leverage our powerful brands across product categories, sales channels and geographies to create value for our customers and shareholders.
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Position Details
Business Unit Supported: Watkins Wellness Website Link: Position: Customer Service Representative Location: India (Permanent Remote) Job Type: Permanent Experience Required: Min 1-2 years Customer Service experience (Preferably experience Inbound/Outbound Call Center) Skill Assessment: You may be required to complete a skill assessment task prior to interview. Shift: 08:30 pm - 05:30 am IST Work Hours: Total 9 hrs (8:30 hrs working+ 30 min break) CTC: As per market standards Notice Period: (Immediate joiner preferred) candidate serving notice and left with 30 working days' notice period preferred. Job Summary
Reports to Manager, Customer Experience (US) Customer Service Representative (CSR) is responsible for conducting outbound calls and e-mails to customers who have purchased a spa online to provide them with necessary information and expectations regarding all aspects of the spa delivery process. T
📌 Customer Service Representative (Maharashtra)
🏢 MHPI
📍 Maharashtra
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