Triple
Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly productive remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its rigorous standards, Triple excels in:
Selectively recruiting the top 1% of industry professionals
Delivering in-depth training to ensure peak performance
Offering superior account management for seamless operations
Embrace unparalleled professionalism and efficiency with Triple—where we redefine the essence of remote hiring.
Summary
We are seeking a highly experienced Chief Medical Scribe (Team Leader) to lead a team of 10-15 medical scribes supporting a multi-specialty US-based clinic. This role blends hands-on scribing expertise with operational leadership , ensuring high-quality clinical documentation, efficient workflows, and strong provider satisfaction.
The ideal candidate will have deep experience in US healthcare documentation , proven ability to manage distributed teams, and strong communication skills to interface directly with physicians and stakeholders.
This role reports to the Operations Head and plays a critical role in driving accuracy, turnaround time (TAT), and overall team performance.
Responsibilities
Team Leadership & Operations Management
Manage and oversee a team of 10-15 medical scribes (live + offline)
Plan and execute shift scheduling and resource allocation based on client requirements (US time zones)
Monitor and drive productivity metrics (charts per day, TAT, utilization)
Ensure optimal distribution of workload between Live scribing and Offline scribing.
Act as the primary escalation point for operational challenges
Hands-on Scribing & Process Expertise
Actively contribute to scribing (live and/or offline) as needed
Maintain a strong understanding of mu