About Triple
Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its rigorous standards, Triple excels in:
Selectively recruiting the top 1% of industry professionals
Delivering in-depth training to ensure peak performance
Offering superior account management for seamless operations
Embrace unparalleled professionalism and efficiency with Triple, where we redefine the essence of remote hiring.
Role Overview
We are hiring a Revenue Cycle Management (RCM) Leader who will function as the Category Head for our RCM division.
This is a high-ownership, high-visibility leadership role responsible for:
End-to-end delivery across the RCM Vertical
Leading and scaling a 10–15-member team
Owning client onboarding and implementation
Participating in new client meetings
Translating client expectations into execution frameworks
Driving performance, quality, and revenue outcomes
You will not just manage operations — you will architect and scale them.
Core Responsibilities
RCM team Leadership
Own the overall performance of the Prior Authorization vertical at Triple
Ensure SLAs, KPIs, quality benchmarks, and revenue metrics are met
Drive accountability across the Prior Auth team
Build scalable SOPs and performance frameworks
Current Client Acquisition & Onboarding
This is a critical component of the role.
Participate in discovery calls and new client meetings
Understand specialty, payer mix, volume, workflows, and existing pain points
Conduct operational requirement assessments
Design customized onboarding and transition plans
Estimate staffing needs and skill allocation
Define the training roadmap before go-live
Oversee the implementation and stabilization phase
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