Retail & People Excellence Manager
People & Culture · New Delhi · Reports to: CRO
Step Into the World of Nicobar
Founded in 2016 by Simran Lal and Raul Rai, Nicobar is a modern, mindful, design-led lifestyle brand from India.
“We wanted to create a recent Indian sensibility that wasn’t necessarily Westernised.”
We’re reimagining a contemporary Indian way of living, dressing, and looking at the world—rooted in culture, shaped by design, and guided by intention. At Nicobar, we believe in culture as much as commerce, and that how we build is just as important as what we build.
Our studio is tucked away in Tulsi Farms, Chhatarpur, Delhi—nestled among trees, a seasonal garden, a citrus grove, and our beloved dogs Nico & Dot. We call it “the Treehouse.” If you’re drawn to thoughtful design, a youthful and nourishing team culture, and the chance to grow a brand with heart—we’d love to hear from you.
Your Role in the Story
We’re looking for an Retail & People Excellence Manager who can operate across three interconnected pillars: Operations Excellence,



Store Performance & Productivity Excellence, and People Excellence. This is not a compliance-first role—it’s a role for someone who understands that frontline culture, team capability, and operational rigour are all the same thing expressed differently.
You will be the bridge between our people and the business—driving performance, strengthening employee experience, and ensuring that Nicobar’s culture is felt as clearly on the shop floor as it is at the Treehouse.
PILLAR 1
Operational Excellence
Store Excellence, Capability Building & Customer Experience
Store Excellence Training
- Conduct store hygiene training covering cleanliness standards, stockroom organisation, and product folding and presentation standards.
- Drive and optimise store compliance on the Amply app
- Ensure training outcomes are measurable and tied to store audit scores
Operational Capability Building
- Deliver Amplify Training Programmes focused on store flo

📌 Brand Operations Manager (Delhi)
🏢 Nicobar Design
📍 Delhi