About Shaka Guide
Shaka Guide is a leading travel technology company helping travelers discover destinations through immersive GPS-guided audio tours and travel experiences.
As we continue to scale our products, we are looking for a highly experienced Lead Product Designer & Product Experience Owner who can take ownership of the complete customer experience across our platform.
This is not a traditional UI/UX Designer role.
We are looking for someone who combines product thinking, UX strategy, data analysis, customer empathy, design leadership, and creative direction to drive meaningful product improvements and elevate the overall quality of our user experience.
You will play a critical role in helping shape product strategy, improve customer satisfaction, increase engagement, and ensure every user interaction feels intuitive and delightful.
Why This Role Matters Today, many product experience decisions require significant involvement from Product Management and executive leadership to:
Identify UX issues
Define customer journeys
Review design decisions
Validate user flows




Analyze customer behavior
Improve product usability
Maintain design quality standards
We are looking for someone who can independently own these responsibilities and become the primary driver of product experience across the company.
This role is ideal for someone who wants to move beyond designing screens and become a strategic owner of customer experience.
You will have direct influence over product strategy, feature prioritization, customer satisfaction, retention, engagement, and business outcomes.
What You'll Own
Product Experience Ownership Own the end-to-end customer experience across our web and mobile products.
You will:
Define complete user journeys from discovery through retention.
Identify friction points across the customer experience.
Design intuitive workflows and interaction models.
Improve onboarding, engagement, conversion, retention, and customer satisfaction.
Ensure experiences

📌 Lead Product Designer (Erode)
🏢 Shaka Guide
📍 Erode