Reference EPA-IT-WEB-2026-01
Classification Independent Contractor
Location India (Remote)
Engagement Ongoing / Part-time
Date May 2026
1. ORGANISATIONAL CONTEXT
Exemplar Performance Advantage Pty Ltd (Exemplar) is a Sydney-based management consulting
and corporate governance firm established in 1981. Its associated entity, Australia India Business
Pty Ltd (AIB), facilitates trade, investment, and professional development between Australia and
India.
Exemplar maintains a flagship corporate website and AIB maintains a dedicated bilateral trade and
education platform. Both websites are critical to the organisations' skilled reputation,
stakeholder engagement, and lead generation activities. This role is responsible for ensuring both
sites are consistently available, secure, accurate, and optimally performing.
2. PURPOSE OF THE ROLE
The Website Monitor & Administrator is an India-based independent contractor responsible for the
day-to-day monitoring, maintenance, and technical administration of the Exemplar and AIB
websites.
The contractor will act as the primary first-responder to any technical issues and will
liaise closely with Sylvana Livissianis CPA (CEO/CFO, Exemplar) and Con Livissianis FCPA
(Managing Director) to implement content updates and improvements in a timely and professional
manner.
3. KEY RESPONSIBILITIES
3.1 Website Monitoring & Uptime
• Monitor uptime for both websites 24/7 using agreed monitoring tools (e.g. Uptime Robot,
Pingdom or equivalent)
• Respond immediately to any outage, error, or degraded performance event and resolve or
escalate within agreed SLA timeframes
• Conduct weekly performance checks including page speed, broken links, and mobile
responsiveness
• Monitor SSL certificate expiry and renew proactively
• Maintain a monitoring log and provide a brief weekly status report to Sylvana Livissianis
3.2 Content Updates & Maintenance
• Implement approved text, image, and structural updates as directed by Exemplar
management
• Upload a